Transcription Scoring Examples

Follow

Attached are QC Scoring Examples.  The Scoring Examples provide examples of the transcripts in all classes, (Fraud, Poor, Good, Perfect).  Reviewing examples can really make scoring easier and it may be helpful to keep this document open while you are actively scoring transcripts.

Scoring Matrix Document

 

Was this article helpful?
2 out of 2 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk